Client Concierge
Privacy Policy
Our commitment to safeguarding your privacy, personal data, and payment security.
Encrypted Transactions
All financial transactions are processed through 256-bit encrypted gateways via Razorpay. SPECTRA never stores card numbers, CVVs, or banking PINs.
Zero Third-Party Sharing
We do not sell, rent, or monetize your personal information. Your contact data is strictly used for order fulfillment and customer concierge.
Secure Order Fulfillment
Delivery coordinates are shared exclusively with certified courier partners to ensure safe doorstep delivery and tracking notifications.
Your Rights & Access
You retain full control over your stored details. You may request profile information review or deletion at any time by contacting our team.
Information We Collect
When you place an order, we collect essential fulfillment information including your name, email address, phone number, and delivery destination. This data is used solely to dispatch your parcel and provide delivery tracking updates.
Cookies & Browsing Analytics
We utilize essential session cookies to remember your shopping cart items, wishlist selections, and preferences. Anonymous analytical data helps us refine optical collections and improve store responsiveness.
Privacy Inquiries
Contact our Data Protection desk for inquiries or account data removal requests.